Category Archives: twitter

Social Media Strategies 101

There was this recent article where Coke claimed no sales bump from social media. And recently I have been calculating Facebook Fan Page Participation or lack there of. Like yesterday I tweeted that the Chicago Bulls might have 8 mill … Continue reading

Posted in Facebook, social media, twitter | Tagged , , , | Leave a comment

2 Lessons: Talk to your Customers don’t hide

Today was a frustrating day. My phone froze. I have my 4th Motorola 4G RAZR since October due to the screen breaking (another story). Just like my old IPods the RAZR will just sometimes freeze or go dark. Until today … Continue reading

Posted in Facebook, Marketing, social media, twitter | Tagged , , , | 1 Comment

The Customer Experience Saga

Mr. Customer Experience Adam Toporek was just highlighted by Gini Dietrich last Friday as someone to follow on the Twitter and read his blog Customers That Stick. I fully concur! So this just happened to me and I figured good … Continue reading

Posted in customer service, twitter | 1 Comment